Newnham Dental Practice
14 Newnham St, Newnham, Ely, Cambridgeshire, CB7 4PE, UK
Phone: 01353 667200 | Email: info@newnhamdental.co.uk

Last updated: [insert date]

1. Introduction

These Terms and Conditions (“Terms”) govern your use of the Newnham Dental Practice website (newnhamdental.co.uk) and, where relevant, the dental services provided by Newnham Dental Practice (“we”, “us”, “our”). By accessing this website or booking an appointment with us, you agree to be bound by these Terms. If you do not agree, please do not use this website or our services.

2. About Us

Newnham Dental Practice is registered with the Care Quality Commission (CQC Provider ID: 1-4487472620) and regulated by the General Dental Council (GDC). Our practice is located at 14 Newnham St, Newnham, Ely, Cambridgeshire, CB7 4PE, UK.

3. Use of This Website

• This website is provided for general information about our practice, treatments, team and how to contact or book with us.
• Content on this website is for informational purposes only and does not constitute dental or medical advice. It is not a substitute for a professional clinical consultation.
• You must be at least 18 years old to submit an enquiry or booking request on behalf of yourself; enquiries on behalf of a child must be made by a parent or legal guardian.
• You agree not to misuse this website, including attempting unauthorised access, introducing malicious code, or submitting false or fraudulent information through our forms.

4. Appointments and Bookings

• Booking a consultation or treatment through this website, by phone, or in person constitutes a request for an appointment, which is confirmed once accepted by our practice.
• We reserve the right to decline, reschedule or cancel appointments where clinically or administratively necessary.
• Cancellations: We request at least [24/48 hours’] notice if you need to cancel or reschedule an appointment. Late cancellations or missed appointments (“no-shows”) may incur a cancellation fee, as advised at the time of booking.
• New patient offers, promotions or fees displayed on this website are subject to change and confirmation at the time of consultation.

5. Treatment and Consent

• All dental treatment is subject to a separate clinical consultation, assessment and consent process, carried out in person by our clinicians.
• Nothing on this website constitutes a guarantee of treatment outcome. Treatment plans, costs and timelines are individually assessed and discussed with each patient before treatment begins.
• You will be asked to provide informed consent before any treatment, in line with GDC standards.

6. Fees and Payment

• Fees displayed on this website are indicative and may vary based on individual clinical assessment. Confirmed fees will be provided in your personalised treatment plan.
• Payment terms will be explained and agreed before treatment commences.
• We reserve the right to amend our fees at any time; changes will not affect treatment already agreed and confirmed in writing.

7. Referrals

For referring dentists and their patients: submission of a referral through this website or by other means does not guarantee acceptance of the referral. Acceptance is subject to clinical assessment and practice capacity.

8. Intellectual Property

All content on this website — including text, images, logos, and design — is owned by or licensed to Newnham Dental Practice and is protected by copyright and other intellectual property laws. You may not reproduce, copy, or distribute any content from this site without our prior written consent.

9. Third-Party Links

Our website may contain links to third-party websites (e.g. social media, review platforms). We are not responsible for the content, accuracy, or privacy practices of these external sites.

10. Limitation of Liability

• While we take reasonable care to ensure the information on this website is accurate and up to date, we make no warranties or representations regarding its completeness or accuracy.
• To the fullest extent permitted by law, we exclude liability for any indirect or consequential loss arising from your use of this website.
• Nothing in these Terms excludes or limits our liability for death or personal injury caused by our negligence, or for any other liability that cannot be excluded or limited under applicable law.

11. Complaints

If you are unhappy with any aspect of your treatment or our service, please contact us directly at info@newnhamdental.co.uk or 01353 667200 so we can address your concerns through our practice complaints procedure. You may also refer unresolved complaints to the Dental Complaints Service or the Parliamentary and Health Service Ombudsman, as applicable.

12. Data Protection

Your personal data is handled in accordance with our [Privacy Policy], which forms part of these Terms.

13. Governing Law

These Terms are governed by and construed in accordance with the laws of England and Wales. Any disputes arising from these Terms or your use of this website shall be subject to the exclusive jurisdiction of the courts of England and Wales.

14. Changes to These Terms

We may update these Terms from time to time. The most current version will always be available on this page, with the “last updated” date shown above. Continued use of our website after changes constitutes acceptance of the updated Terms.

15. Contact Us

Newnham Dental Practice
14 Newnham St, Newnham, Ely, Cambridgeshire, CB7 4PE, UK
Phone: 01353 667200
Email: info@newnhamdental.co.uk